Talk to us.

Fastest response is via email — pick the right inbox below and we'll reply within one business day.

General questions

info@melitelly.com

Questions about the product or partnerships.

Product support

support@melitelly.com

Bugs, data questions, or trouble signing in.

Privacy & data rights

privacy@melitelly.com

GDPR / CCPA access, export, or deletion requests.

Security disclosure

security@melitelly.com

Responsible disclosure of vulnerabilities. Please don't file public issues.

Response times

We aim to reply to any email within one business day. Security reports get a same-day acknowledgement and a remediation plan within five business days. Privacy requests are handled within the timeline required by the law that applies to the request.